Cargo Account Manager - Gatwick

Reporting directly to the Team Leader/ Import Manager (Cargo), you will achieve this by supporting our time / non time critical shipments for the aerospace business, as well as arranging cargo charter flights.

You will also have the opportunity to take part in various field activities such as client visits, airline visits, general supplier visits and aircraft viewings. This is a fast paced role where no two days are the same.

What you will be doing:

Achieving targets set for each financial year
Providing support to your line Manager in all aspects of daily trading
Maintaining and growing our existing client base
Assisting with client care activities and supplier relations
Turning around new and existing client enquiries in a timely manner
Ensuring all new enquiries are entered correctly and regularly updated in our CRM
Providing an after sales service and orderly maintenance of paperwork
Researching relevant industry data to create new sales leads
· Building new business for Air Partner in a competitive market

· Managing and maintaining high service levels on demanding accounts

Shift patterns are as follows:

2 days followed by 2 nights, then 4 days off

Days shifts are 7am-7pm

Night shifts are 7pm-7am

What we are looking for:

· Experience in freight forwarding and customs compliance as well as time critical movements and customs procedures is essential.

A proactive sales approach with smart procurement abilities and resourceful aircraft location. You will be creative when presenting offers, demonstrating outstanding commercial awareness, insightful closing techniques and robust flight / shipment cargo / freight planning arrangement administration.
A great communicator who is competitive, highly motivated, and hungry to win business.
You will be customer centric, flexible, and numerate, with strong IT skills and excellent time management, to ensure rigorous contract and project deadlines are met.
Highly organised, with excellent attention to detail and the ability to demonstrate a logical approach to problem solving, remaining calm and adapting to changing situations.
· Above all, you will be a team player who is able to maintain a sense of humour, even in pressured situation.

About Air Partner Group, a Wheels Up Company

Founded in 1961, Air Partner Group is a world-leading international aviation services group providing aircraft charter, aviation safety and security solutions, and managed services to industry, commerce, governments, and private individuals, as well as civil and military organisations.

The Air Partner Group has two divisions: Air Partner Charter and Air Partner Services (previously Safety & Security). Air Partner Charter comprises of group charter, private jets, cargo, and specialist services. Group Charter charters large airliners to move groups of any size. Private Jets offers the Company's unique pre-paid JetCard scheme and on-demand charter for up to 19 people. Cargo charters aircraft of every size to fly almost any cargo anywhere, at any time.

Air Partner Services comprises Baines Simmons, Redline Assured Security Ltd, Kenyon International Emergency Services, and Managed Services. Baines Simmons offers aviation safety management and fatigue risk management. Redline Assured Security delivers government-standard security training, consultancy, and solutions to regulated, high value and high threat environments. Kenyon International Emergency Services is a world leader in emergency planning and incident response.

Air Partner works with Climate and Development experts Climate Impact Partners, to allow clients to offset carbon emissions in support of projects that not only cut carbon but also alleviate poverty and improve lives.

Air Partner Limited is a Wheels Up company, the leading provider of on-demand private aviation in the U.S. and one of the largest private aviation companies in the world. Wheels Up is headquartered in New York City and operates in 25 locations across three continents and employs 2,700 professionals globally. Air Partner Group is ISO 9001:2015 compliant for commercial airline and private jet solutions worldwide. More information is available on the company's website (www.airpartnergroup.com)

Air Partner is committed to creating a diverse, equitable and inclusive working environment for all employees, we do this via our Environmental, Social and Governance Strategy, our Diversity, Equity & Inclusion forum, and our Recruitment strategy.

At Air Partner we are proud to be a ‘Disability Confident’ employer and we value workforce diversity. If Air Partner feels like a place where you can belong, we'd love to learn more about you, and we guarantee an interview for any disabled person who meets the minimum criteria set for the job. If your application is successful, the next steps of the process will include a virtual interview with a member of the Talent Acquisition team before meeting with members of the business in person. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

We encourage applications from all backgrounds, and we would love to hear from you.